PMP® Certification Training Course

PMP® Certification Training Course

Lesson 1: Business Environment
 

Topic A: Foundation

• Project

• Evolution of Project Management

• Project Management Office (PMO)

• OPM: A System for Value Delivery 

• Projects, Programmes, Portfolios

• Organisational Structures

• Project Management Principles

• Agile 

• Agile Manifesto for Software Development

• Principles Behind the Agile Manifesto

• Agile: The “Far Side” of Adaptive Approaches

• Tailor Projects to Contexts

• Tailor Hybrid Approaches, Processes, Practices and Methods 
   

Topic B: Strategic Alignment

• PMI Talent Triangle®

• Strategic Alignment and Business Management Skills 

• Organisational Influences 

• Get to Know the External Business Environment 

• Internal Business Environment Factors

• OPAs and EEFs 

• Activity
   

Topic C: Project Benefits and Value

• Business Value 

• Examine Business Value

• Types of Business Value

• Needs Assessment 

• Business Documents

• Benefit Measurement Methods 

• Project Selection Using Present Value (PV) and Net Present Value (NPV)

• How OKRs Help Deliver Business Value? 

• Incremental Value Delivery
   

Topic D: Organisational Culture and Change Management

• Change Management

• Manage Organisational Change Impacts on Projects

• Get to Know Organisational Cultures and Styles 

• Risk, Culture and Change in Organisations

• Change Management Framework

• Actions to Support Change 

• Plan for Change
   

Topic E: Project Governance

• Project Governance

• Governance in Adaptive Projects 

• Governance Board 

• Governance Defines Escalation Procedures 

• Governance and Life Cycles 

• Project Phases

• Apply Governance to Predictive Project Phases
   

Topic F: Project Compliance

• Compliance

• Compliance Requirements 

• Compliance Categories Classification 

• Compliance Threats 

• Treat Compliance as a Project Objective

• Best Practice 

• Activity
   

Lesson 2: Start Project
 

Topic A: Identify and Engage Stakeholders

• Typical Project Stakeholders

• Stakeholder and Communications Management

• Stakeholder Identification

• Assess Stakeholders

• Create the Stakeholder Register

• Know Your Stakeholders

• Directions of Influence

• Salience Model

• Stakeholder Perceptions

• Capture Stakeholder Feedback and Perceptions

• Plan to Communicate with Stakeholders

• Communication Requirements Analysis

• Communication Methods and Technologies

• Communication Methods

• Communication Challenges and Considerations

• Communication Model

• Stakeholder Engagement Strategy
   

Topic B: Form the Team

• Create a Collaborative Team Culture

• Project Team Formation 

• Project Manager Role in Adaptive Teams

• Hybrid Team Formation

• Project Team Composition

• Project Team Roles

• Identify Project Resource Requirements

• T-Shaped People and Self-Organising Teams

• Diversity, Equity and Inclusion Standards

• Experts and Expert Judgment

• Focus on Team Strengths

• Team Norms

• PMI® Code of Ethics and Professional Conduct

• Team Charter and Ground Rules

• Team Communication

• Colocated, Virtual or Both?

• Virtual Team Challenges

• Running Virtual Teams

• Address Virtual Team Member Needs
   

Topic C: Build Shared Understanding

• Seek Consensus for the Project Among the Team and Stakeholders

• Building a Shared Understanding

• Project Vision Statement

• Holistic Understanding of the Project

• How to Create Holistic Understanding of the Project

• Refer to Business Case and Business Needs

• Negotiate and Agree on Project Success Criteria

• Help Everyone Understand the Vision

• Got Agreement on the Project Agreements?

• Project Charter
   

Topic D: Project Approach

• First, Understand How and Why Approaches Differ

• Tailored Development Approaches

• Project or Product?

• Life Cycle and Development Approach

• Predictive Life Cycle

• Adaptive Life Cycle

• Cadence

• Development Approach and Life Cycle Terminology

• Hybrid Life Cycle and Development Approach

• Hybrid Project Approaches

• What Can Be Tailored?

• Development Approaches

• Assess Complexity

• Suitability Filter

• Scrum

• Scrum Ceremonies

• Agile Ceremonies
   

Lesson 3: Plan the Project
 

Topic A: Planning Projects

• Planning Starts with a Project Management Plan

• Project Documents

• Collaborative Planning
   

Topic B: Scope

• Adaptability and Resilience in Planning

• MVP or MBI?

• Product Roadmap

• Milestones

• Requirements

• Document Requirements

• Requirements Management Plan

• Types of Requirements

• Collect Requirements Process

• Data Gathering

• Represent Data

• Context Diagrams

• Prototyping

• Scope Management Plan

• Project Scope Statement

• Scope Planning

• Create the Work Breakdown Structure (WBS)

• Decompose Work in the WBS

• WBS Dictionary

• Scope Baseline

• Don’t Forget to Plan for Transitions / Handovers

• Scope Planning in Adaptive Environments

• Release and Iteration Planning

• Backlogs

• User Stories, Story Maps, Roadmaps

• Prioritise and Refine the Backlog
   

Topic C: Schedule

• Schedule Management Plan

• Schedule Management Plan Components

• Start with Benchmarks and Historical Data

• Hybrid Schedules

• Predictive Schedule Planning

• Break Down Project Activities

• Activity Dependency Types

• Precedence Relationships

• Activity Duration Estimate Terminology

• Critical Path Method

• Network Diagram with Date and Dependencies

• Project Schedule

• Schedule Presentation Formats

• Resource Optimisation

• Schedule Compression Techniques

• Schedule Baseline

• Special Intervals

• Schedule Management in Adaptive Environments

• Working with Features

• Agile Release Planning

• Definition of Ready (DoR) and Definition of Done (DoD)

• Reprioritise Sprint / Iteration Backlog

• Hybrid Scheduling Models
   

Topic D: Resources

• Resource Management Plan

• Assign Resources and Allocate Responsibilities

• Use Resource Calendars

• Responsibility Assignment Tools

• Adaptive Resource Planning

• Filling Resource Needs

• Plan the Procurement Strategy

• Procurement Management Plan

• Procurement Documents

• Formal Procurement Processes

• Source Selection Criteria

• Qualified Vendors

• Contracts

• Types of Contracts

• Components of Contracts
   

Topic E: Budget

• Budget Planning

• Predictive Budget Planning

• Check with Organisation

• Historical Data

• Project Budget

• Budget Considerations
   

Topic F: Risks

• Risk

• Project Risks

• Create Risk Strategy

• Define and Refine Risk Management Approach

• Inherent Risk

• Risk Identification Techniques

• Risk Breakdown Structure

• Assess Risks

• Probability and Impact Matrix

• Quantitative Risk Analysis Methods

• Risk Response

• Plan Risk Response

• Risk Response Strategies
   

Topic G: Quality

• Quality

• Stakeholder and Customer Expectations of Quality

• Quality Management Plan

• Compliance Requirements

• Quality Standards and Regulations

• Discussion

• Quality Metrics, Checklists, and Processes

• Quality Methods for Continuous Improvement
   

Topic H: Integrate Plans

• Integrating Plans

• Change Control

• Plan for Complexity and Change

• How to Approach Complex Plans?
   

Lesson 4: Lead the Project Team
 

Topic A: Craft Your Leadership Skills

• Power Skills

• Guidelines for Developing Inclusive Leadership Competencies

• Leadership Skills and Competencies

• Interpersonal and Team Skills

• Leadership Styles

• Leadership Management

• Servant Leadership

• Adopt a Growth Mindset

• Team-Building

• Balance Team Tone with Sense of Urgency

• Virtual Team Member Engagement

• Virtual Team Best Practice
   

Topic B: Create a Collaborative Project Team Environment

• Where and How the Team Works?

• “Agile” Space for Hybrid Teams

• Work Information Management Systems

• Information Storage and Distribution Good Practices[HK1] 

• Standardise Artifacts

• Tailor Artifacts

• Maintain Artifacts

• Version Control
   

Topic C: Empower the Team

• Empowerment, Unity, Autonomy

• Support Diversity, Equity & Inclusion (DE&I)

• Create Psychological Safety and Embrace Diversity

• Motivational Theories and Approaches

• McGregor’s Theory X and Theory Y

• Uphold Team Charter and Ground Rules

• Use Rewards and Recognition

• Decision-Making

• Display Task Accountability
   

Topic D: Support Team Member Performance

• Manage and Lead

• Assess Team Member Performance

• Performance Assessment Tasks

• Personality Indicators

• Use Personality Research to Coach Team Members

• Emotional Intelligence

• Empathy

• Social Skills
   

Topic E: Communicate and Collaborate with Stakeholders

• Monitor Stakeholders and Their Engagement

• Managing Project Communications

• Reports and Formal Communication

• How to Collaborate?

• Use Information Radiators

• Collaboration Activities

• Communicate and Collaborate to Negotiate

• Meetings

• Stakeholder Engagement Assessment Matrix (SEAM)
   

Topic F: Training, Coaching and Mentoring

• Foster a Knowledge-Sharing Culture

• How to Acquire Required Competencies?

• Plan for Training, Coaching and Mentoring

• Know the Value of Training, Coaching and Mentoring

• Training, Coaching and Mentoring Discussion

• Elements of Training

• Coach Teams and Individuals in Project Management

• Self-Organising Teams Collaborate and Learn

• Measure Training Outcomes

• Maintain Mentorships
   

Topic G: Manage Conflict

• Why Conflict Management Matters?

• Causes of Conflict

• Conflict as Part of Team Culture

• How to Handle Conflict?
   

Lesson 5: Support Project Team Performance 
 

Topic A: Implement Ongoing Improvements

• Continuous Improvement (CI)

• Kaizen

• Assess Current CI Methods

• Conduct Retrospectives

• Improve Your Improvement Methods

• Update Processes and Standards

• Interactive/Discussion

• Lead with an Improvement Mindset
   

Topic B: Support Performance

• Project Team Leadership Objectives

• Manage with Objectives, Tolerances, Thresholds

• Optimise Communication

• Use Feedback to Support High Performance

• Support Team Task Accountability

• Show Roles and Responsibilities

• Curate Knowledge as an Asset

• Incorporate Knowledge Transfer Opportunities

• Knowledge Management

• Learn the Right Way to Motivate Your Team

• Continuously Realign Team Efforts with Value Delivery

• Check on Artifact Maintenance
   

Topic C: Evaluate Project Progress

• Guidelines to Measuring Performance

• Report on Performance

• Schedule Management Tools

• Visualise Performance

• Information Radiators

• Task Board

• Estimate Velocity

• Continuous Flow Approaches

• Budget Challenges

• Earned Value Management (EVM)

• EAC/ETC Analysis

• EVM

• Manage and Lead Resources

• Physical Resource Management

• Update Resource Allocation

• Handle Contract Changes and Disputes

• Quality Management Guidelines

• Quality Audit

• Control Quality Tools

• Control Quality Process

• Data Visualisation

• Data Visualisation Quality Tool

• Ensure Quality of Processes and Product

• Verify Deliverables

• Evaluate and Manage Risk

• Monitor Risks

• Review Reserves

• Risk Register

• Interactive/Discussion

• Manage Compliance as the Highest Priority

• Examine Business Value
   

Topic D: Manage Issues and Impediments

• Issue or Impediment? Just Solve the Problem

• Risks and Issues

• Issues

• Issue Resolution

• Discover and Solve Impediments Using Scrum

• Remove Impediments

• Discussion
   

Topic E: Manage Changes

• Interactive and Discussion

• Causes of Project Changes

• Be a Changemaker and a Change Leader

• Monitor the External Business Environment

• Change Requests

• Change Control Systems

• Manage Contract Changes and Resolve Problems

• Contract Change Control System

• Types of Contract Changes

• Legal Concepts When Managing Disputes

• Process, Adjudicate and Communicate Claims

• Update Project Management Plan
   

Lesson 6: Close the Project Phase
 

Topic A: Project/Phase Closure

• Why Projects or Phases Close?

• Transitions

• Transition / Handover Readiness

• Transition / Handover Activities

• Interactive / Activity

• Paying and Closing Contracts

• Finalising Contracts
   

Topic B: Benefits Realisation

• Early and Long-Term Benefits Realisation

• Benefits Management Plan
   

Topic C: Knowledge Transfer

• Knowledge Management During Closing

• Conduct Project Retrospective

• Finalise Lessons Learned

• Consolidating Lessons Learned