What is ILM Level 3 Diploma In Leadership And Management?

The ILM Level 3 Diploma in Leadership and Management is designed to provide aspiring leaders and managers with the essential skills and knowledge required to lead teams effectively and drive organisational success. This qualification is ideal for those aiming to enhance their leadership abilities and gain a thorough understanding of key management principles in today's evolving business landscape. 

Proficiency in Leadership and Management is vital for professionals seeking career advancement. This course is especially valuable for Team Leaders, Supervisors, and Managers who want to build a strong foundation in leadership practices and improve their capacity to manage people and processes effectively. Mastering these skills is crucial for individuals aiming for greater responsibility within an organisation. 

Oakwood International's ILM Level 3 Diploma in Leadership and Management Training equips delegates with practical tools and strategies to elevate their leadership and management skills. The course focuses on interactive learning, offering valuable insights into management techniques, decision-making, and strategies for motivating and inspiring teams to reach organisational objectives. 
 

Course Objectives
 

  • To understand the principles of leadership and management
  • To develop effective communication and interpersonal skills
  • To enhance decision-making and problem-solving abilities
  • To develop personal leadership styles
  • To manage and lead teams effectively
  • To implement change management strategies
  • To improve performance management techniques
  • To foster a positive organisational culture

Upon completing the ILM Level 3 Diploma in Leadership and Management Certification, delegates will gain a solid grasp of leadership and management principles, empowering them to take on leadership responsibilities and contribute to organisational success with confidence. 

Course Outline

ILM Level 3 Diploma In Leadership And Management

Total Credit Value: 40

Total Guided Learning Hours 163 

Unit 8600-300: Solving Problems and Making Decisions 

Credit Value

Guided Learning Hours – 9
 

Module 1: Know How to Describe a Problem, its Nature, Scope and Impact 

  • Problem and Decision
  • Main Approaches to Problem Solving 
     

Module 2: Know How to Gather and Interpret Information to Solve a Problem 

  • The 5 Ws of Communicating Decisions 
     

Module 3: Know How to Evaluate Options to Make a Decision 

  • Advantages of Group Decision Making 
     

Module 4: Know How to Plan, Monitor and Review the Implementation and Communication of Decisions 

  • Planning and Monitoring Techniques
  • Stakeholder Mapping 
     

Unit 8600-302: Planning Change in the Workplace 

Credit Value –

Guided Learning Hours –
 

Module 5: Understand the Forces for Change in an Organisation 

  • What is Change?   
  • Organisational Change
  • Drivers of Change
  • Examples of Drivers of Change  
     

Module 6: Know How to Identify and Plan Change in an Organisation 

  • Systems and Processes
  • Benefits of change
  • Managing Change
  • Change Process
  • Key Priorities for Minimising Resistance to Change 
     

Unit 8600-303: Planning and Allocating Work 

Credit Value –

Guided Learning Hours – 9
 

Module 7: Know How to Plan Work in the Workplace 

  • Planning
  • Goals and Objectives
  • The ‘SMART’ Objective Setting Framework
  • Vision and Mission statements
  • Action Planning
  • Resourcing 
     

Module 8: Know How to Allocate Work to Team Members 

  • Allocation of Responsibility
  • Monitoring
  • Time Management
  • Active Listening
  • Some Barriers to Effective Communication
  • Characteristics of Effective Communication 
     

Module 9: Understand How to Improve the Performance of a Team in Delivering to Plan 

  • Performance Improvement Planning
  • Allocate Work to Team Members
  • Assess and Support Team Performance in Achieving Objectives
  • Resources Required to Complete the Planned Activity
  • Assess and Support Team Performance in Achieving Objectives 
     

Unit 8600-308 Understanding Leadership 

Credit Value

Guided Learning Hours
 

Module 10: Understand Leadership Styles 

  • Leadership and Management
  • Key Responsibilities of the Leadership Role
  • Personal Development as a Leader  
     

Module 11: Understand Leadership Qualities and Review Own Leadership Qualities and Potential 

  • Leadership      
  • Leadership Theories      
  • Applying Theories and Models of Motivation to Your Leadership
  • Leadership Style and Culture        
  • Adair’s Functional Leadership Model
  • Barriers to Leadership Development
  • Unit 8600-309: Understand How to Establish an Effective Team 
     

Credit Value 1 

Guided Learning Hours –
 

Module 12: Understand How to Develop and Maintain Effective Working Relationships 

  • Characteristics of Team and Group Type
  • Policies and Procedures 
     

Module 13: Understand How to Build a Team 

  • The Communication Cycle
  • Characteristics of Effective Communication
  • Trust    
  • Building, Developing and Maintaining Trust
  • Team Development 
     

Unit 8600-310: Understanding How to Motivate to Improve Performance 

Credit Value – 2 

Guided Learning Hours –
 

Module 14: Understand the Factors that Influence Motivation Levels in the Workplace 

  • Define the Term Motivation
  • Describe the Factors that may Affect Motivation Levels in the Workplace
  • Explain How Individual Differences Affect Levels of Motivation in the Workplace
  • Impact on Organisational Performance if Employee Motivation Levels are Low  
     

Module 15: Understand How a Theory of Motivation can be Used to Improve Performance Levels 

  • Describe a Recognised Theory of Motivation
  • How Theory of Motivation can be Used to Improve Performance in the Workplace
  • Explain How to Use Employee Engagement to Increase Motivation Levels  
     

Unit 8600-311: Developing Yourself and Others 

Credit Value –

Guided Learning Hours
 

Module 16: Know How to Identify Development Needs 

  • Development
  • Elements of Development
  • Training and Education 
     

Module 17: Know How to Develop Self and Others to Achieve Organisational Objectives 

  • Benefits of Training and Development
  • Identifying Developmental Needs
  • Feedback 
     

Unit 8600-319: Understanding Organising and Delegating in the Workplace 

Credit Value

Guided Learning Hours
 

Module 18: Understand How to Organise People to Achieve Objectives 

  • Understanding Organisations 
     

Module 19: Understand How to Delegate to Achieve Workplace Objectives 

  • Core Management Concepts 
     

Unit 8600-323: Understanding Performance Management 

Credit Value – 2 

Guided Learning Hours 7 
 

Module 20: Understand the Value of Assessing Performance to Meet Organisational and Individual Needs

  • Value of Formal and Informal Performance Assessment in the Workplace
  • Explain the Role of the First Line Manager in Performance Management
  • Identify Ways to Ensure Fair and Objective Formal Assessment
  • Explain How to Set SMART Objectives for a Team Member  
     

Module 21: Know How to Manage Performance of Individuals in the Team 

  • Explain How to Measure Performance Against Agreed Standards 
     

Module 22: Understand the Value of Feedback in the Workplace 

  • What is Feedback?
  • Explain the Importance of Feedback to Improve Performance
  • Describe How to Give Effective Feedback 
     

Module 23: Know How to Manage Underperformance in the Workplace 

  • Identify Potential Areas of Underperformance in the Workplace
  • Causes for Failure to Meet Agreed Performance Levels
  • Describe Actions to Restore Performance to Acceptable Levels  
     

Unit 8600-328: Understand How to Lead Effective Meetings 

Credit Value –

Guided Learning Hours 4
 

Module 24: Understand How to Prepare and Plan a Meeting 

  • What is Meeting
  • Types of Meetings
  • Importance of Meeting at Workplace
  • Things to Consider in Preparing for Meetings
  • Information Provided to Meeting Attendees in Advance 
     

Module 25: Understand How to Manage a Meeting 

  • Personal Development Plan to Improve Performance When Managing Meetings
  • Minutes of Meetings
  • One-to-One Meetings
  • Barriers to Communication in Meetings 
     

Unit 8600-341: Leading and Motivating a Team Effectively 

Credit Value –

Guided Learning Hours
 

Module 26: Know How to Communicate the Organisations Vision and Strategy to the Team 

  • Organisational Vision and Mission Statements
  • Benefits of Effective Communication of the Mission and Purpose 
     

Module 27: Know How to Motivate and Develop the Team 

  • Drivers of Motivation
  • Theories of Motivation
  • Factors Affecting Motivation Levels in Different Situations
  • Leadership and Motivation
  • Delegating for Motivation and Performance
  • Role Design for Motivation
  • Motivating with Appraisals   
     

Unit 8600-334: Understanding and Developing Relationships in the Workplace 

Credit Value –

Guided Learning Hours –
 

Module 28: Understand the Needs and/or Expectations of Others 

  • Definition to Relationships and Stakeholders
  • Benefits of Knowing What Stakeholders Needs 
     

Module 29: Know How to Meet the Needs and/or Expectations of Others 

  • Identifying Stakeholder Needs
  • Delivering on Agreed Actions
  • Effective Collaboration
  • Features of Effective Collaboration   
     

Module 30: Know How to Manage Relationships where it is not Possible to Meet the Needs and/or Expectations of Others 

  • Stakeholder Consultation and Engagement
  • Consultation Methods
  • Effective Communication 
     

Unit 8600-200: Developing Yourself as a Team Leader  

Credit Value

Guided Learning Hours
 

Module 31: Understand the Role and Responsibilities of the Team Leader 

  • Role and Responsibilities
  • Explain the Difference Between a Group and a Team  
     

Module 32: Be Able to Seek Feedback on their Workplace Performance to Identify Strengths, Weaknesses and Areas for Improvement 

  • Seek Feedback on Workplace Performance 
     

Unit 8600-201: Improving Performance of the Work Team 

Credit Value – 1 

Guided Learning Hours
 

Module 33: Understand the Organisation’s Requirements in Relation to Team Performance 

  • Team’s Objectives for Achieving Organisational Targets 
     

Module 34: Understand How to Address Underperformance 

  • How the Individual Performance of Team Members Affects Performance of Team
  • Identify Indicators of Underperformance in Relation to Own Team
     

Module 35: Understand the Role of Motivation in Improving Performance 

  • Possible Causes of Underperformance
  • List Actions that could be Taken to Rectify Underperformance 
     

Unit 8600-202: Planning and Monitoring Work  

Credit Value – 2 

Guided Learning Hours
 

Module 36: Understand How to Work within the Organisational Guidelines to Achieve Team Goals 

  • How to Work Within the Organisational Guidelines to Achieve Team Goals
     

Module 37: Understand How to Plan and Allocate Work

  • Understand How to Plan and Allocate Work 
     

Module 38: Understand How to Monitor a Team’s Performance Against the Plan

  • Understand How to Monitor a Team’s Performance Against the Plan
     

Unit 8600-218: Leading Your Work Team 

Credit Value

Guided Learning Hours –
 

Module 39: Understand the Difference Between Leadership and Management 

  • Difference Between Leadership and Management
  • Importance of Leadership Within Own Team
     

Module 40: Understand a Range of Leadership Styles, their Benefits and Potential Impact on Individuals and Performance 

  • Range of Different Leadership Styles
  • Effects that Leadership has on a Team Performance  
     

Unit 8600-230: Developing Yourself as an Effective Team Member 

Credit Value

Guided Learning Hours 20 
 

Module 41: Understand What is Meant by Teams and Teamwork 

  • Difference Between a Group and a Team
  • Describe how a group becomes a team
  • Characteristics of a Good Team
  • Advantages of Working in a Team  
     

Module 42: Understand the Importance of Communication within a Team 

  • Importance of Team Communication
  • Barriers to Communication that may Prevent a Team from Working Effectively 
     

Module 43: Know How to Deal with Conflict in a Team 

  • Causes of Conflict in a Team
  • How Can Team Members Reduce Conflicts? 
     

Module 44: Review Own Performance as a Team Member 

  • Identify Own Strengths and Weakness as a Team Member
  • Identify Ways to Improve Own Ability to Function Effectively in a Team 
     

Unit 8600-405: Developing People in the Workplace 

Credit Value –

Guided Learning Hours – 21 
 

Module 45: Understand the Importance of Promoting Personal Development 

  • Assess the Potential Benefits to the Organisation of Developing Individuals
  • Assess the Benefits to the Individual of Personal Development 
     

Module 46: Be Able to Plan for an Individual’s Development 

  • What are Expectations?
  • How to Manage an Individual’s Expectations in Personal Development
  • Development Vehicles
  • Develop a Plan to Meet the Identified Development Needs of an Individual 
     

Unit 8600-406: Developing Your Leadership Styles

Credit Value

Guided Learning Hours 10 
 

Module 47: Understand the Outcomes of Effective Leadership 

  • Importance of Performance and Engagement in an Organisation  
     

Module 48: Be Able to Assess Own Leadership Styles   

  • Review Own Leadership Styles by Using a Diagnostic
  • Assess the Effectiveness of Leadership Styles  
     

Module 49: Understand the Implications of Own Leadership Styles for Self and for Leadership within Own Organisation 

  • Self-Assessment for Leadership Skills
  • Impact of Changes in the Situation on the Effectiveness of the Adopted Style
  • Factors that Impact Leadership Effectiveness
  • Assess Leadership Behaviour in Terms of these Factors
  • Action Plan for Developing Own leadership Style and Effectiveness
  • Benefits of Implementing the Action Plan
  • Explain How You Will Monitor and Evaluate the Action Plan

Included

Included

  • 24/7 Tutor support
  • Interactive course
  • Exercise files
  • Scenario-based learning
  • CMI Level 2 Certificate in Team Leading Assessment
  • CMI Level 2 Certificate in Team Leading Certification

Offered In This Course:

  • vedio Video Content
  • elearning eLearning Materials
  • exam Study Resources
  • certificate Completion Certificate
  • study Tutor Support
  • workbook Interactive Quizzes
Individual Training

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Learning Options

Discover a range of flexible learning options designed to meet your needs. Select the format that best supports your personal growth and goals.

Online Instructor-Led Training

  • Live virtual classes led by experienced trainers, offering real-time interaction and guidance for optimal learning outcomes.

Online Self-Paced Training

  • Flexible learning at your own pace, with access to comprehensive course materials and resources available anytime, anywhere.

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Frequently Asked Questions

Q. What is the ILM Level 3 Diploma in Leadership and Management?

The ILM Level 3 Diploma in Leadership and Management is a comprehensive qualification designed to enhance leadership skills, improve management effectiveness, and advance career prospects for aspiring or current managers across various industries, offering practical and strategic insights. 

Q. Who should attend this ILM Level 3 Diploma in Leadership and Management?

This course is ideal for Junior Managers, Team Leaders, and Supervisors who are looking to strengthen their leadership capabilities, gain practical management skills, and advance their careers by effectively managing teams and driving organisational success. 

Q. What are the topics covered in ILM Level 3 Diploma in Leadership and Management?

This course covers a range of topics, including leadership styles, effective communication, team dynamics, conflict resolution, decision-making, time management, performance management, and developing personal leadership skills to enhance managerial effectiveness. 

Q. What are the benefits of completing this diploma?

Completing the diploma enhances your leadership skills, boosts your confidence in managing teams, and improves your career prospects. It provides practical knowledge and recognised credentials, which are valuable for career advancement. 

Q. What skills will I gain from this ILM Level 3 Diploma in Leadership and Management?

By completing the course, you will gain skills in effective communication, team leadership, decision-making, conflict resolution, time management, and strategic thinking. These skills are essential for managing teams and driving organisational success.

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