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What is CCNP Collaboration Training Course?
Collaboration technologies are essential for modern organisations to maintain efficient communication. The CCNP Collaboration Training Course enhances technical expertise in implementing and troubleshooting enterprise collaboration solutions, enabling learners to stay competitive in the IT sector.
This course is designed for IT professionals, network engineers, and communication specialists aiming to excel in collaboration technologies. By mastering these advanced skills, learners can secure better roles, boost their credibility, and advance their careers in enterprise networking.
This 4 Day course provided by MPES is a comprehensive pathway to achieving CCNP Collaboration certification. It ensures learners gain in-depth knowledge of Cisco's collaboration tools, troubleshooting strategies, and practical implementation techniques. This enables organisations to maintain robust communication systems and empowers learners to become collaboration experts.
Course Objectives
- Master advanced enterprise communication solutions
- Implement Cisco collaboration technologies effectively
- Develop troubleshooting expertise in communication systems
- Enhance knowledge of infrastructure protocols and codecs
- Gain insights into call control and signalling mechanisms
- Learn to secure collaboration solutions
- Prepare for the CCNP Collaboration certification exam
Upon completing this course, learners will possess the technical proficiency required to manage and optimise enterprise collaboration systems, troubleshoot complex issues, and advance in the networking industry with confidence.
Course Outline
CCNP Collaboration Training Course
Module 1: Infrastructure and Design
Describe the Cisco On-Premises, Hybrid, and Cloud Collaboration Solution Design Elements Described in the SRND/PA
Licensing (Smart, Flex)
Sizing
Bandwidth
High Availability
Disaster Recovery
Dial Plan
Security (Certificates, SRTP, TLS)
QoS
Describe the Purpose of Edge Devices in the Cisco Collaboration Architecture Such as Expressway and Cisco Unified Border Element
Configure these Network Components to Support Cisco Collaboration Solutions
DHCP
NTP
CDP
LLDP
LDAP
TFTP
Certificates
Troubleshoot these Network Components in a Cisco Collaboration Solution
DNS (A/AAA, SRV, Reverse Pointer Record (PTR))
NTP
LDAP Integration on Cisco UCM
Explain these Components to Support Cisco Collaboration Solutions
SNMP
DNS
Directory Connector
Describe Webex Control Hub Features
Module 2: Protocols, Codecs, and Endpoints
Troubleshoot these Elements of a SIP Conversation
Call Set Up and Tear Down
SDP
DTMF
Identify the Collaboration Codecs for a Given Scenario
Deploy SIP Endpoints
Manual
Self-Provisioning
Bulk Administration Tool (BAT)
Onboarding Cloud Devices
Device Onboarding Via Activation Codes (MRA/On-Premises)
Troubleshoot SIP Endpoints
Describe SIP OAuth on Cisco UCM
Module 3: Cisco IOS XE Gateway and Media Resources
Configure Voice Gateway Elements
DTMF
Voice Translation Rules and Profiles
Codec Preference List
Dial Peers
Troubleshoot ISDN PRI/BRI
Identify the Appropriate IOS XE Media Resources
Describe Cloud Calling Hybrid Local Gateway
Module 4: Call Control
Describe the Cisco UCM Digit Analysis Process
Implement Toll Fraud Prevention on Cisco UCM
Configure Globalised Call Routing in Cisco UCM
Route Patterns (Traditional and +E.164)
Translation Patterns
Standard Local Route Group
Transforms
SIP Route Patterns
Describe Mobile and Remote Access (MRA)
Describe Webex Calling Dial Plan Features
Locations and Numbers
Outgoing and Incoming Permissions
Transfer and Forwarding Restrictions
Module 5: QoS
Describe Problems that can Lead to Poor Voice and Video Quality
Latency
Jitter
Packet Loss
Bandwidth
Describe the QoS Requirements for Voice and Video
Describe the Class Models for Providing QoS on a Network
4/5 Class Model
8 Class Model
QoS Baseline Model
Describe the Purpose and Function of these DiffServ Values as it Pertains to Collaboration
EF
AF41
AF42
CS3
CS4
Describe QoS Trust Boundaries and their Significance in LAN-Based Classification and Marking
Describe and Determine Location-Based CAC Bandwidth Requirements
Configure LLQ
Class Map
Policy Map
Service Policy
Module 6: Collaboration Applications
Configure Cisco Unity Connection Mailbox and MWI
Configure Cisco Unity Connection SIP Integration Options to Call Control
Describe Cisco Unity Connection Call Handlers
Deploy Webex App
Included
Included
- No course includes are available.
Offered In This Course:
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Video Content
-
eLearning Materials
-
Study Resources
-
Completion Certificate
-
Tutor Support
-
Interactive Quizzes
Individual Training
Individual Training fosters personal growth, enhances professional skills, and builds confidence.
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Corporate Training
Corporate Training improves employee skills, increases productivity, and aligns teams with company objectives.
Learning Options
Discover a range of flexible learning options designed to meet your needs. Select the format that best supports your personal growth and goals.
Online Instructor-Led Training
- Live virtual classes led by experienced trainers, offering real-time interaction and guidance for optimal learning outcomes.
Online Self-Paced Training
- Flexible learning at your own pace, with access to comprehensive course materials and resources available anytime, anywhere.
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Frequently Asked Questions
Q. What topics are covered in the CCNP Collaboration Training Course?
The course covers Cisco collaboration architecture, CUCM, voice
and video communication, messaging, QoS, troubleshooting, and certification
preparation.
Q. How can this training benefit my career?
CCNP Collaboration certification validates your expertise in
enterprise communication systems, qualifying you for advanced roles in unified
communications and collaboration management.
Q. Is this course relevant across industries?
Cisco collaboration solutions are widely used in healthcare,
education, finance, and technology to enhance communication and productivity.
Q. What support is provided during the training?
Learners receive comprehensive study materials, hands-on labs,
and expert instructor guidance to ensure effective learning and application.
Q. Is this course suitable for beginners?
No, this course is designed for professionals with foundational networking
knowledge or experience, particularly those with a CCNA Collaboration
certification or equivalent skills.
Q. What is the focus of the CCNP Collaboration Training Course?
The CCNP Collaboration Training Course focuses on equipping learners with advanced skills in implementing, managing, and troubleshooting enterprise communication systems. It emphasises Cisco collaboration technologies, call control, signalling, and security, preparing learners to optimise communication solutions and enhance their expertise in enterprise networking.
Q. How does this course benefit IT professionals?
This course provides IT professionals with practical knowledge of advanced collaboration tools and troubleshooting strategies. By mastering these skills, learners can handle complex enterprise communication systems efficiently, boost their career prospects, and demonstrate their expertise in collaboration technologies.
Q. What skills will learners gain from this course?
Learners will gain proficiency in implementing Cisco collaboration technologies, managing enterprise communication systems, troubleshooting complex issues, and ensuring secure collaboration solutions. The course also prepares learners to apply their expertise in real-world scenarios effectively.
Q. Is this course suitable for beginners in networking?
The course is primarily designed for IT professionals with foundational networking knowledge. It builds on existing skills to provide advanced expertise in collaboration technologies, making it more suitable for individuals with some prior experience in networking or communication systems.
Q. What makes the MPES training for CCNP Collaboration unique?
MPES offers a comprehensive training approach that combines theoretical knowledge with hands-on practice. The course is designed to ensure learners gain a practical understanding of collaboration technologies, making them well-prepared to handle real-world challenges and achieve certification success.
