What is ILM Level 2 Certificate in Team Leading Course?

The ILM Level 2 Certificate in Team Leading is a foundational training course tailored for aspiring or newly appointed team leaders. This programme equips learners with the skills and knowledge to effectively lead teams, manage workplace challenges, and contribute to organisational success, making it an ideal starting point for leadership development. 

Strong leadership at the team level is crucial for achieving organisational objectives, fostering collaboration, and maintaining productivity. This course is designed for those taking on leadership responsibilities, helping them gain confidence in motivating teams, setting objectives, and handling challenges effectively. 

The course by Oakwood International provides practical leadership techniques, enabling learners to understand team dynamics, manage conflicts, and communicate effectively. Learners will also gain insights into decision-making, goal-setting, and problem-solving, preparing them to lead teams confidently and achieve measurable results.
 

Course Objectives
 

  • To understand the role and responsibilities of a team leader
  • To develop effective communication and motivation skills
  • To learn how to set clear and achievable goals for team members
  • To acquire techniques for managing and resolving workplace conflicts
  • To improve decision-making and problem-solving abilities
  • To implement strategies for team performance monitoring and improvement 

Upon successful completion, learners receive the ILM Level 2 Certificate in Team Leading, a widely recognised qualification that validates foundational leadership skills and provides a strong basis for career progression in management roles. 

Course Outline

ILM Level 2 Certificate in Team Leading Course

Total Credit Value: 15

Total Guided Learning Hours: 66
 

Unit 8002-250: Developing Yourself as a Team Leader

Credit Value: 1

Guided Learning Hours: 6
 

Module 1: Understand the Role and Responsibilities of the Team Leader

  • Role of the Team Leader

  • Functions and Responsibilities of the Team Leader Within the Team

  • Limits of the Team Leaders Authority and their Accountability
     

Module 2: Be Able to Seek Feedback on their Workplace Performance to Identify Strengths, Weaknesses, and Areas for Improvement

  • Personal Skills and Abilities for Effective Team Leading

  • Using Reflective Learning Skills to Improve Performance

  • Areas of Strength and Possible Improvement

  • Gather Feedback on Own Performance from Different Sources

  • Receiving and responding positively to feedback

  • Interpret the Feedback and List Areas for Improvement

  • Prepare an Action Plan to Address Weaknesses and Improve Performance
     

Unit 8002-251: Improving Performance of the Work Team

Credit Value: 1

Guided Learning Hours: 6
 

Module 3: Understand the Organisation’s Requirements in Relation to Team Performance

  • Organisations Requirements of the Team in Line with Company Policy

  • Teams Objectives in Achieving Organisational Targets

  • How the Individual Performance of Team Members Affects the Overall Performance of The Team?
     

Module 4: Understand How to Address Underperformance

  • Identify Indicators of Under-Performance in Relation to Own Team

  • Possible Causes of Under-Performance

  • Ways to Identify Areas of Concern or Under-Performance

  • Extent of Team Leader’s Authority to Address Performance Problems Within Organisation’s Policies and Procedures

  • Interpersonal Behaviour and Its Impact
     

Module 5: Understand the Role of Motivation in Improving Performance

  • Recognised Theory of Motivation

  • Actions to Motivate Own Team and Improve Performance Linked a Theory of Motivation

  • Simple Motivation Models at Work

  • Using Rewards (Behavioural) and Positive Feedback to Optimise Performance
     

Unit 8002-252: Planning and Monitoring Work

Credit Value: 2

Guided Learning Hours: 8
 

Module 6: Understand How to Work Within the Organisational Guidelines to Achieve Team Goals

  • Role and Purpose of Objectives and Targets

  • Setting SMART Work Targets to Meet Customer Specifications and Organisational Requirements

  • Causes of Conflict and Incompatibility Between Targets/Objectives in the Workplace

  • Distinction Between Policies and Procedures

  • Working According to Organisation’s Objectives, Policies, Procedures, and Priorities
     

Module 7: Understand How to Plan and Allocate Work

  • Key Stages When Planning and Allocating Work

  • How Work is Allocated to Meet Team Objectives?

  • Check Team Members are Understand their Allocated Work

  • Importance of Knowing Individual Team Members’ Strengths in their Work Roles

  • Simple Techniques for Scheduling Work

  • Effective Methods of Communication to Give Instructions and Achieve Performance Standards
     

Module 8: Understand How to Monitor a Team’s Performance Against the Plan

  • Method to Monitor the Teams Performance Against the Plan

  • Action the Team Leader Could Take to Rectify Underachievement Against the Plan

  • Methods to Monitor Actual Performance

  • Ways to Ensure Team Members Understand Monitoring Systems

  • Recording Outputs/Variances/Actions

  • Types of Quality Standards and Their Purpose

  • Quality Checks/Inspections Vs Standards

  • Taking Remedial/Corrective Action

  • Progress Chasing

  • Effective Reporting Back to Manager
     

Unit 8002-264: Briefing the Work Team

Credit Value: 1

Guided Learning Hours: 6
 

Module 9: Understand How to Plan for a Team Briefing

  • Aim of the Team Briefing

  • Needs/Expectations of the Team Prior to the Briefing
     

Module 10: Be Able to Deliver a Team Briefing

  • Conduct a Team Briefing Effectively Responding to any Enquiries During/After the Team Briefing

  • How to Ensure the Team’s Understanding of the Team Brief?
     

Module 11: Be Able to Report Back on a Team Briefing

  • How Outcomes of the Briefing can Be Reported Back to Management?

  • Checking Understanding

  • Reporting Back to Management
     

Unit 8002-268: Leading Your Work Team

Credit Value: 2

Guided Learning Hours: 6
 

Module 12: Understand the Difference Between Leadership and Management

  • Difference Between Leadership and Management

  • Why Leadership is Important Within Own Team
     

Module 13: Understand a Range of Leadership Styles, their Benefits and Potential Impact on Individuals and Performance

  • Different Leadership Styles

  • Commonly Used Leadership Styles Within an Organisation

  • Effect This Leadership Styles has on a Team’s Performance

  • Leadership Style and Its Potential Impact on a Team
     

Unit 8002-276: Understanding Effective Team Working

Credit Value: 1

Guided Learning Hours: 3
 

Module 14: Understand Effective Working Teams

  • Characteristics of an Effective Team and the Advantages of Working in a Team

  • Possible Barriers to Effective Team Working

  • Possible Effects of Identified Barriers on the Team

  • How to Create and Maintain an Effective Team
     

Unit 8002-300: Solving Problems and Making Decisions

Credit Value: 2

Guided Learning Hours: 9
 

Module 15: Know How to Describe a Problem, Its Nature, Scope, and Impact

  • Problem, Its Nature Scope, and Impact

  • Ways to Recognise, Define, Investigate, and Analyse Problems

  • Objective Setting in Relation to Problem

  • Brainstorming, Problem Solving, and Creative Thinking Techniques
     

Module 16: Know How to Gather and Interpret Information to Solve a Problem

  • Gather and Interpret Information to Identify Possible Solutions to a Problem

  • Difference Between Data and Information

  • How to Calculate and Use Simple Averages and Basic Summary Statistics?

  • How to Prepare and Use Grouped Data and Tables?

  • Interpretation of Charts and Diagrams
     

Module 17: Know How to Evaluate Options to Make a Decision

  • Apply A Simple Decision-Making Technique to Evaluate Options to Arrive at the Best Solution

  • Importance of Adequate and Relevant Information for Effective Decision-Making

  • Identification of What Information is Relevant to Specific Decisions

  • Decision Making Techniques
     

Module 18: Know How to Plan, Monitor, and Review the Implementation and Communication of Decisions

  • Plan the Implementation and Communication of the Decision

  • Which Monitoring and Review Techniques Could Be Used to Evaluate Outcomes?

  • Monitoring and Review Techniques to Evaluate Outcomes of Problem-Solving Activities
     

Unit 8002-308: Understanding Leadership

Credit Value: 2

Guided Learning Hours: 6
 

Module 19: Understand leadership styles

  • Factors to Influence the Choice of Leadership Styles or Behaviours in Workplace Situations

  • Why Leadership Styles or Behaviours are Likely to Have a Positive or Negative Effect on Individual and Group Behaviour?
     

Module 20: Understand Leadership Qualities and Review own Leadership Qualities and Potential

  • Assess Own Leadership Behaviours and Potential in Context

  • Appropriate Actions to Enhance Own Leadership Behaviour in the Context of the Particular Leadership Model

  • Role of Trust and Respect in Effective Team Leadership
     

Unit 8002-312: Understanding Conflict Management in the Workplace

Credit Value: 1

Guided Learning Hours: 4
 

Module 21: Understand Conflict Management in the Workplace

  • Causes of Conflict at Work

  • Stages in the Development of Conflict

  • Effects of Conflict on Individual and Team Performance at Work

  • Technique a Manager Could Use to Minimise and Resolve Conflict in the Workplace
     

Unit 8002-313: Understanding Stress Management in the Workplace

Credit Value: 1

Guided Learning Hours: 7
 

Module 22: Understand How to Support Individuals in the Team and Minimise Stress in Others

  • Causes and Impact of Stress in the Organisation

  • Symptoms of Stress in Self and Others

  • Practical Stress Management Techniques
     

Module 23: Understand How to Monitor a Team’s Performance Against the Plan

  • Management Responsibilities and Actions in Relation to Work-Related Stress in the Team

  • How and When to Provide Advice, Mentoring, and Counselling to Support Individuals in the Workplace?

  • Principles of Counselling

  • Mentoring and the Mentoring Cycle

  • Range of Available Counselling and Support Mechanisms

  • Implications of Confidentiality
     

Unit 8002-314: Understanding Discipline in the Workplace

Credit Value: 1

Guided Learning Hours: 5
 

Module 24: Understand the Legal Aspects and Organisational Policy Relating to Discipline in the Workplace

  • Legal Aspects of the Disciplinary Process

  • Identify an Organisation’s Employment Policies and Procedures that Could Guide the Manager in Dealing with Disciplinary Issues
     

Module 25: Understand How to Monitor Discipline in the Workplace

  • Purpose of Disciplinary Procedure

  • Identify the Interpersonal Behaviour and Support Skills Required by Manager to Monitor Discipline in the Workplace

  • Interpersonal Behaviour and Support Skills to Maintain Discipline at Work

Records and Other Means to Support and Monitor the Disciplinary Process

Included

Included

  • No course includes are available.

Offered In This Course:

  • vedio Video Content
  • elearning eLearning Materials
  • exam Study Resources
  • certificate Completion Certificate
  • study Tutor Support
  • workbook Interactive Quizzes
Individual Training

Individual Training fosters personal growth, enhances professional skills, and builds confidence.

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Corporate Training

Corporate Training improves employee skills, increases productivity, and aligns teams with company objectives.

Learning Options

Discover a range of flexible learning options designed to meet your needs. Select the format that best supports your personal growth and goals.

Online Instructor-Led Training

  • Live virtual classes led by experienced trainers, offering real-time interaction and guidance for optimal learning outcomes.

Online Self-Paced Training

  • Flexible learning at your own pace, with access to comprehensive course materials and resources available anytime, anywhere.

Build your future with Oakwood International

We empower you with the skills, knowledge, and confidence to excel in your career. Join us and take the first step towards realising your professional goals.

Frequently Asked Questions

Q. What is the ILM Level 2 Certificate in Team Leading?

It is a foundational leadership course designed to provide essential skills and knowledge for leading teams, setting objectives, and managing workplace challenges effectively. 

Q. Do I need prior experience to register for this course?

No prior experience is required. This course is specifically tailored for individuals who are new to leadership roles or preparing to take on team leader responsibilities. 

Q. What topics are covered in this course?

The course includes team management, communication, conflict resolution, decision-making, goal setting, and strategies for improving team performance. 

Q. What is the duration of the course?

The course typically takes 1-3 months to complete, depending on the study mode and learning pace, offering flexibility for working professionals. 

Q. What certification will I receive upon completion?

Learners will earn the ILM Level 2 Certificate in Team Leading, a recognised qualification that validates leadership capabilities and enhances career opportunities. 

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