What is ILM Level 2 Certificate in Team Leading Course?
The ILM Level 2 Certificate in Team Leading is a foundational training course tailored for aspiring or newly appointed team leaders. This programme equips learners with the skills and knowledge to effectively lead teams, manage workplace challenges, and contribute to organisational success, making it an ideal starting point for leadership development.
Strong leadership at the team level is crucial for achieving organisational objectives, fostering collaboration, and maintaining productivity. This course is designed for those taking on leadership responsibilities, helping them gain confidence in motivating teams, setting objectives, and handling challenges effectively.
The course by Oakwood International provides practical leadership techniques, enabling learners to understand team dynamics, manage conflicts, and communicate effectively. Learners will also gain insights into decision-making, goal-setting, and problem-solving, preparing them to lead teams confidently and achieve measurable results.
Course Objectives
- To understand the role and responsibilities of a team leader
- To develop effective communication and motivation skills
- To learn how to set clear and achievable goals for team members
- To acquire techniques for managing and resolving workplace conflicts
- To improve decision-making and problem-solving abilities
- To implement strategies for team performance monitoring and improvement
Upon successful completion, learners receive the ILM Level 2 Certificate in Team Leading, a widely recognised qualification that validates foundational leadership skills and provides a strong basis for career progression in management roles.
Course Outline
ILM Level 2 Certificate in Team Leading Course
Total Credit Value: 15
Total Guided Learning Hours: 66
Unit 8002-250: Developing Yourself as a Team Leader
Credit Value: 1
Guided Learning Hours: 6
Module 1: Understand the Role and Responsibilities of the Team Leader
Role of the Team Leader
Functions and Responsibilities of the Team Leader Within the Team
Limits of the Team Leaders Authority and their Accountability
Module 2: Be Able to Seek Feedback on their Workplace Performance to Identify Strengths, Weaknesses, and Areas for Improvement
Personal Skills and Abilities for Effective Team Leading
Using Reflective Learning Skills to Improve Performance
Areas of Strength and Possible Improvement
Gather Feedback on Own Performance from Different Sources
Receiving and responding positively to feedback
Interpret the Feedback and List Areas for Improvement
Prepare an Action Plan to Address Weaknesses and Improve Performance
Unit 8002-251: Improving Performance of the Work Team
Credit Value: 1
Guided Learning Hours: 6
Module 3: Understand the Organisation’s Requirements in Relation to Team Performance
Organisations Requirements of the Team in Line with Company Policy
Teams Objectives in Achieving Organisational Targets
How the Individual Performance of Team Members Affects the Overall Performance of The Team?
Module 4: Understand How to Address Underperformance
Identify Indicators of Under-Performance in Relation to Own Team
Possible Causes of Under-Performance
Ways to Identify Areas of Concern or Under-Performance
Extent of Team Leader’s Authority to Address Performance Problems Within Organisation’s Policies and Procedures
Interpersonal Behaviour and Its Impact
Module 5: Understand the Role of Motivation in Improving Performance
Recognised Theory of Motivation
Actions to Motivate Own Team and Improve Performance Linked a Theory of Motivation
Simple Motivation Models at Work
Using Rewards (Behavioural) and Positive Feedback to Optimise Performance
Unit 8002-252: Planning and Monitoring Work
Credit Value: 2
Guided Learning Hours: 8
Module 6: Understand How to Work Within the Organisational Guidelines to Achieve Team Goals
Role and Purpose of Objectives and Targets
Setting SMART Work Targets to Meet Customer Specifications and Organisational Requirements
Causes of Conflict and Incompatibility Between Targets/Objectives in the Workplace
Distinction Between Policies and Procedures
Working According to Organisation’s Objectives, Policies, Procedures, and Priorities
Module 7: Understand How to Plan and Allocate Work
Key Stages When Planning and Allocating Work
How Work is Allocated to Meet Team Objectives?
Check Team Members are Understand their Allocated Work
Importance of Knowing Individual Team Members’ Strengths in their Work Roles
Simple Techniques for Scheduling Work
Effective Methods of Communication to Give Instructions and Achieve Performance Standards
Module 8: Understand How to Monitor a Team’s Performance Against the Plan
Method to Monitor the Teams Performance Against the Plan
Action the Team Leader Could Take to Rectify Underachievement Against the Plan
Methods to Monitor Actual Performance
Ways to Ensure Team Members Understand Monitoring Systems
Recording Outputs/Variances/Actions
Types of Quality Standards and Their Purpose
Quality Checks/Inspections Vs Standards
Taking Remedial/Corrective Action
Progress Chasing
Effective Reporting Back to Manager
Unit 8002-264: Briefing the Work Team
Credit Value: 1
Guided Learning Hours: 6
Module 9: Understand How to Plan for a Team Briefing
Aim of the Team Briefing
Needs/Expectations of the Team Prior to the Briefing
Module 10: Be Able to Deliver a Team Briefing
Conduct a Team Briefing Effectively Responding to any Enquiries During/After the Team Briefing
How to Ensure the Team’s Understanding of the Team Brief?
Module 11: Be Able to Report Back on a Team Briefing
How Outcomes of the Briefing can Be Reported Back to Management?
Checking Understanding
Reporting Back to Management
Unit 8002-268: Leading Your Work Team
Credit Value: 2
Guided Learning Hours: 6
Module 12: Understand the Difference Between Leadership and Management
Difference Between Leadership and Management
Why Leadership is Important Within Own Team
Module 13: Understand a Range of Leadership Styles, their Benefits and Potential Impact on Individuals and Performance
Different Leadership Styles
Commonly Used Leadership Styles Within an Organisation
Effect This Leadership Styles has on a Team’s Performance
Leadership Style and Its Potential Impact on a Team
Unit 8002-276: Understanding Effective Team Working
Credit Value: 1
Guided Learning Hours: 3
Module 14: Understand Effective Working Teams
Characteristics of an Effective Team and the Advantages of Working in a Team
Possible Barriers to Effective Team Working
Possible Effects of Identified Barriers on the Team
How to Create and Maintain an Effective Team
Unit 8002-300: Solving Problems and Making Decisions
Credit Value: 2
Guided Learning Hours: 9
Module 15: Know How to Describe a Problem, Its Nature, Scope, and Impact
Problem, Its Nature Scope, and Impact
Ways to Recognise, Define, Investigate, and Analyse Problems
Objective Setting in Relation to Problem
Brainstorming, Problem Solving, and Creative Thinking Techniques
Module 16: Know How to Gather and Interpret Information to Solve a Problem
Gather and Interpret Information to Identify Possible Solutions to a Problem
Difference Between Data and Information
How to Calculate and Use Simple Averages and Basic Summary Statistics?
How to Prepare and Use Grouped Data and Tables?
Interpretation of Charts and Diagrams
Module 17: Know How to Evaluate Options to Make a Decision
Apply A Simple Decision-Making Technique to Evaluate Options to Arrive at the Best Solution
Importance of Adequate and Relevant Information for Effective Decision-Making
Identification of What Information is Relevant to Specific Decisions
Decision Making Techniques
Module 18: Know How to Plan, Monitor, and Review the Implementation and Communication of Decisions
Plan the Implementation and Communication of the Decision
Which Monitoring and Review Techniques Could Be Used to Evaluate Outcomes?
Monitoring and Review Techniques to Evaluate Outcomes of Problem-Solving Activities
Unit 8002-308: Understanding Leadership
Credit Value: 2
Guided Learning Hours: 6
Module 19: Understand leadership styles
Factors to Influence the Choice of Leadership Styles or Behaviours in Workplace Situations
Why Leadership Styles or Behaviours are Likely to Have a Positive or Negative Effect on Individual and Group Behaviour?
Module 20: Understand Leadership Qualities and Review own Leadership Qualities and Potential
Assess Own Leadership Behaviours and Potential in Context
Appropriate Actions to Enhance Own Leadership Behaviour in the Context of the Particular Leadership Model
Role of Trust and Respect in Effective Team Leadership
Unit 8002-312: Understanding Conflict Management in the Workplace
Credit Value: 1
Guided Learning Hours: 4
Module 21: Understand Conflict Management in the Workplace
Causes of Conflict at Work
Stages in the Development of Conflict
Effects of Conflict on Individual and Team Performance at Work
Technique a Manager Could Use to Minimise and Resolve Conflict in the Workplace
Unit 8002-313: Understanding Stress Management in the Workplace
Credit Value: 1
Guided Learning Hours: 7
Module 22: Understand How to Support Individuals in the Team and Minimise Stress in Others
Causes and Impact of Stress in the Organisation
Symptoms of Stress in Self and Others
Practical Stress Management Techniques
Module 23: Understand How to Monitor a Team’s Performance Against the Plan
Management Responsibilities and Actions in Relation to Work-Related Stress in the Team
How and When to Provide Advice, Mentoring, and Counselling to Support Individuals in the Workplace?
Principles of Counselling
Mentoring and the Mentoring Cycle
Range of Available Counselling and Support Mechanisms
Implications of Confidentiality
Unit 8002-314: Understanding Discipline in the Workplace
Credit Value: 1
Guided Learning Hours: 5
Module 24: Understand the Legal Aspects and Organisational Policy Relating to Discipline in the Workplace
Legal Aspects of the Disciplinary Process
Identify an Organisation’s Employment Policies and Procedures that Could Guide the Manager in Dealing with Disciplinary Issues
Module 25: Understand How to Monitor Discipline in the Workplace
Purpose of Disciplinary Procedure
Identify the Interpersonal Behaviour and Support Skills Required by Manager to Monitor Discipline in the Workplace
Interpersonal Behaviour and Support Skills to Maintain Discipline at Work
Records and Other Means to Support and Monitor the Disciplinary Process
Included
Included
- No course includes are available.
Offered In This Course:
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Video Content
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eLearning Materials
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Study Resources
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Completion Certificate
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Tutor Support
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Interactive Quizzes
Learning Options
Discover a range of flexible learning options designed to meet your needs. Select the format that best supports your personal growth and goals.
Online Instructor-Led Training
- Live virtual classes led by experienced trainers, offering real-time interaction and guidance for optimal learning outcomes.
Online Self-Paced Training
- Flexible learning at your own pace, with access to comprehensive course materials and resources available anytime, anywhere.
Build your future with Oakwood International
We empower you with the skills, knowledge, and confidence to excel in your career. Join us and take the first step towards realising your professional goals.
Frequently Asked Questions
Q. What is the ILM Level 2 Certificate in Team Leading?
It is a foundational leadership course designed to provide essential skills and knowledge for leading teams, setting objectives, and managing workplace challenges effectively.
Q. Do I need prior experience to register for this course?
No prior experience is required. This course is specifically tailored for individuals who are new to leadership roles or preparing to take on team leader responsibilities.
Q. What topics are covered in this course?
The course includes team management, communication, conflict resolution, decision-making, goal setting, and strategies for improving team performance.
Q. What is the duration of the course?
The course typically takes 1-3 months to complete, depending on the study mode and learning pace, offering flexibility for working professionals.
Q. What certification will I receive upon completion?
Learners will earn the ILM Level 2 Certificate in Team Leading, a recognised qualification that validates leadership capabilities and enhances career opportunities.