What is Employee Relations Training?
Employee relations are crucial to maintaining a productive and harmonious workplace. This course provides learners with the knowledge and skills to manage conflicts, improve communication, and build stronger relationships between employers and employees, enhancing overall organisational effectiveness and employee satisfaction. By addressing key challenges such as workplace disputes and disengagement, learners will be better prepared to foster a supportive, productive work environment.
This Employee Relations Training Course is ideal for HR Professionals, Managers, and anyone involved in managing teams or employees. It helps learners navigate complex workplace dynamics, fostering better collaboration, conflict resolution, and a more positive work environment, positioning them for career growth in HR and management. As employee relations are a core function of modern HR, those who master these skills are more likely to take on senior roles within organisations.
This 1 Day course, provided by Oakwood International, offers practical insights and techniques for resolving employee disputes, improving communication, and promoting engagement. With expert trainers and a focus on real-world scenarios, learners will develop the essential skills to excel in managing employee relations effectively. Oakwood International’s practical, hands-on approach ensures that learners leave with actionable knowledge they can apply in their current roles immediately.
Course Objectives:
Understand the principles of employee relations
Develop conflict resolution skills
Improve workplace communication strategies
Address employee grievances effectively
Foster a positive work environment
Enhance employee engagement practices
Strengthen employer-employee relationships
Upon completion, learners will be equipped with the tools to manage employee relations, resolve conflicts, and enhance workplace morale. This knowledge will empower them to create more inclusive, collaborative workplaces and drive employee satisfaction.
Course Outline
Employee Relations Training
Module 1: Introduction to Employee Relations
- Overview of Employee Relations
- Importance of Positive Employee Relations
- Key Concepts and Definitions
- Historical Context and Evolution
Module 2: Legal Aspects of Employee Relations
- Employment Law Basics
- Employee Rights and Employer Responsibilities
- Anti-Discrimination Laws
- Labor Relations and Collective Bargaining
- Handling Legal Disputes and Compliance Issues
Module 3: Communication Skills for Effective Employee Relations
- Principles of Effective Communication
- Active Listening Techniques
- Conflict Resolution and Mediation
- Building Trust and Transparency
- Communication Channels and Strategies
Module 4: Managing Employee Performance
- Setting Clear Expectations and Goals
- Providing Constructive Feedback
- Conducting Performance Appraisals
- Addressing Performance Issues
- Recognising and Rewarding Employee Contributions
Module 5: Employee Engagement and Motivation
- Understanding Employee Engagement
- Strategies to Boost Engagement
- Creating a Positive Work Environment
- Employee Recognition Programmes
- Motivation Theories and Practices
Module 6: Handling Grievances and Disciplinary Actions
- Grievance Handling Procedures
- Investigating Employee Complaints
- Disciplinary Action Guidelines
- Progressive Discipline Process
- Documentation and Record-Keeping
Module 7: Promoting Diversity and Inclusion
- Understanding Diversity and Inclusion
- Benefits of a Diverse Workforce
- Implementing Inclusive Policies
- Training for Diversity Awareness
- Measuring Diversity and Inclusion Outcomes
Included
Included
- No course includes are available.
Offered In This Course:
-
Video Content
-
eLearning Materials
-
Study Resources
-
Completion Certificate
-
Tutor Support
-
Interactive Quizzes
Learning Options
Discover a range of flexible learning options designed to meet your needs. Select the format that best supports your personal growth and goals.
Online Instructor-Led Training
- Live virtual classes led by experienced trainers, offering real-time interaction and guidance for optimal learning outcomes.
Online Self-Paced Training
- Flexible learning at your own pace, with access to comprehensive course materials and resources available anytime, anywhere.
Build your future with Oakwood International
We empower you with the skills, knowledge, and confidence to excel in your career. Join us and take the first step towards realising your professional goals.
Frequently Asked Questions
Q. What will I learn in this course?
Learners will gain skills in conflict
resolution, improving communication, handling grievances, and fostering
employee engagement to build positive work environments.
Q. Who is this course suitable for?
This course is ideal for HR professionals,
managers, and those involved in employee relations or team management.
Q. How will this course help my career?
By mastering employee relations, learners can
enhance their career prospects, increase effectiveness in managing teams, and
position themselves for senior HR roles.
Q. What practical skills will I gain?
Learners will develop techniques for
resolving workplace disputes, improving employer-employee relationships, and
enhancing overall employee engagement.
Q. Can this course be applied to any industry?
Yes, the skills learned are transferable
across all industries where managing employee relationships and workplace
dynamics is key to success.