What is Emotional Intelligence Training?

The Emotional Intelligence Training enhances the emotional and social skills necessary for personal and professional success. This course focuses on developing the five key components of emotional intelligence (EQ): self-awareness, self-regulation, motivation, empathy, and social skills.

Learners will explore strategies to improve emotional intelligence in challenging situations, build stronger relationships, and cultivate a positive and collaborative work environment. The course ensures learners can apply EQ skills effectively in their daily interactions through practical exercises, role-playing, and real-world scenarios.

This 1-day Emotional Intelligence Training Course by Oakwood International empowers professionals to strengthen their interpersonal skills, enhance team collaboration, and become more effective leaders.
 

Course Objectives
 

  • To understand the fundamentals of emotional intelligence and its components

  • To develop self-awareness and self-regulation techniques for better emotional control

  • To enhance empathy and understanding of others’ emotions

  • To build stronger relationships through improved social skills and communication

  • To apply emotional intelligence to leadership, conflict resolution, and teamwork

  • To use emotional intelligence to manage stress and foster resilience

  • To create a positive workplace culture by promoting emotional intelligence

Upon completion, learners will be equipped to leverage emotional intelligence to improve personal effectiveness and professional relationships.

Course Outline

Emotional Intelligence Training

Module 1: Introduction to Emotional Intelligence

  • What is Emotional Intelligence?

  • What Emotional Intelligence IS NOT?

  • Power of Emotion in Communication

  • Why is Emotional Intelligence Important?

  • Emotional Intelligence to Organisations

  • Competencies for Emotional Intelligence

  • Need to Improve Emotional Intelligence?

  • Improving Your Emotional Intelligence

  • Model for Self-Directed Change
     

Module 2: Thinking, Feeling, and Acting

  • What Causes Us to Think, Feel, and Act the Way We Do?
     

Module 3: Developing the Emotional Intelligence

  • Ways to Develop Emotional Intelligence

    • Utilise an Assertive Style of Communicating

    • Respond Instead of Reacting to Conflict

    • Practice Self-Awareness

    • Empathise with Others

    • Take Criticism Well
       

Module 4: Habits and Emotional Intelligence

  • Habits

  • How to Stop Habits from Forming?

  • How to Change Existing Habits?
     

Module 5: Consuming Information: Personality Types

  • How Do We Take in Information?

  • Myers Briggs Test
     

Module 6: Changing Past Conditioning

  • How to Change Your Past Conditioning?
     

Module 7: Avoiding Conflict

  • Managing and Handling Conflict

  • Conflict at the Workplace

  • Conflict Management

  • Steps to Managing Conflict

  • Steps to Managing Conflict – Problem Solving Process

  • Techniques for Avoiding Conflict

  • Communication Styles

  • Listening

  • Barriers to Active Listening

  • How to Be a Good Listener?

  • Use of Voice

  • Empathy

  • Harness the Power of Emotion in Communication

  • Role of Emotions

  • Emotional Awareness

  • Emotion Strategies

  • Behaviours Demonstrating Higher EQ

  • Levels of EQ

  • Communicating a Difficult Message
     

Module 8: Self Confidence Skills for Improved Emotional Intelligence

  • Self Confidence Skills

  • Positive Attitude

  • Conversation

  • Body Language

  • Presentation

  • Workplace Challenges

  • Leadership

  • Development Focus for Emotional Intelligence

Included

Included

  • No course includes are available.

Offered In This Course:

  • vedio Video Content
  • elearning eLearning Materials
  • exam Study Resources
  • certificate Completion Certificate
  • study Tutor Support
  • workbook Interactive Quizzes
Individual Training

Individual Training fosters personal growth, enhances professional skills, and builds confidence.

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Corporate Training

Corporate Training improves employee skills, increases productivity, and aligns teams with company objectives.

Learning Options

Discover a range of flexible learning options designed to meet your needs. Select the format that best supports your personal growth and goals.

Online Instructor-Led Training

  • Live virtual classes led by experienced trainers, offering real-time interaction and guidance for optimal learning outcomes.

Online Self-Paced Training

  • Flexible learning at your own pace, with access to comprehensive course materials and resources available anytime, anywhere.

Build your future with Oakwood International

We empower you with the skills, knowledge, and confidence to excel in your career. Join us and take the first step towards realising your professional goals.

Frequently Asked Questions

Q. What topics are covered in the Emotional Intelligence Training?

The course covers self-awareness, self-regulation, empathy, social skills, leadership, stress management, and fostering EQ in the workplace.

Q. How can this training benefit my career?

This training enhances interpersonal and leadership skills, enabling you to build stronger relationships, manage conflicts, and become an effective leader.

Q. Is emotional intelligence applicable across industries?

Yes, emotional intelligence is critical in every industry, including healthcare, education, IT, finance, and customer service, where collaboration and communication are essential.

Q. What support is provided during the training?

Learners receive study materials, practical exercises, and expert guidance to ensure effective learning and application of EQ skills.

Q. Is this course suitable for beginners?

The course is designed for individuals at all levels and provides foundational knowledge and practical strategies for improving emotional intelligence.

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