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What is ITIL® Version 5 Foundation Bridge Training?
The ITIL® (Version 5) Foundation Bridge Training enables professionals who already hold ITIL® 4 Foundation Certification to transition efficiently to the updated ITIL® (Version 5) framework. The course focuses exclusively on structural updates, enhanced governance principles, value stream optimisation, and deeper lifecycle alignment introduced in Version 5.
ITIL® (Version 5) strengthens the connection between service management, product management, governance, and digital transformation. This course ensures delegates remain aligned with modern operating models, AI governance developments, and value-driven service delivery practices.
This 1-day ITIL® (Version 5) Foundation Bridge Training by Oakwood International provides a focused and accelerated learning experience. Delegates consolidate their understanding of Version 5 enhancements while preparing confidently for the ITIL® (Version 5) Foundation Bridge Examination.
The ITIL® (Version 5) Foundation Bridge Training has been launched on 26th February 2026. For more information about the course and join the next available batch, please contact us.
Here is the launch schedule for ITIL® (Version 5) Courses:
1) ITIL® Version 5 Foundation: 12 February 2026
2) ITIL® Version 5 Foundation Bridge: 26 February 2026
3) ITIL® Version 5 Product, ITIL® Version 5 Service, ITIL® Version 5 Experience: 12 March 2026
4) ITIL® Version 5 Strategy: 9 April 2026
5) ITIL® Version 5 Transformation: 9 April 2026
6) ITIL® Managing Professional (MP Transition): 14 May 2026
Course Objectives
To understand the key differences between ITIL® 4 and ITIL® (Version 5)
To explore enhanced digital product and service lifecycle integration
To apply the updated ITIL® Value System and governance principles
To recognise expanded value stream and continual improvement models
To understand ITIL AI governance and automation integration
To prepare confidently for the ITIL® (Version 5) Foundation Bridge Examination
Upon successful completion, delegates will be eligible to sit the globally recognised ITIL® (Version 5) Foundation Bridge Examination, strengthening professional credibility and aligning with the latest service management standards.
Course Outline
ITIL® Version 5 Foundation Bridge Training
Module 1: Key Concepts of Digital Product and Service Management
Product and Service Management
Service Offering
Value Co-Creation
Module 2: Service Relationships
Organisations
Providers, Consumers, and Vendors
Roles in Managing, Delivering, and Consuming Services
Service Consumer Roles
Consumer Roles Example
Service Relationship Model
Types of Service Relationships: Basic, Cooperative, and Collaborative
Service Journey (1/2)
Service Journey (2/2)
Service Quality and Service Level
Service Level Metrics (1/2)
Service Level Metrics (2/2)
Service Level Agreements
Module 3: ITIL Value System (ITIL VS)
Components of the ITIL Value System
Guiding Principles, Governance, Value Chain, Management Practices, Continual Improvement
ITIL Value System and its Purpose
Module 4: Governance
Governing Bodies and Governance
Governance of Digital Technology
Module 5: ITIL Guiding Principles
What is an ITIL Guiding Principle?
Recap of the ITIL Guiding Principles
Using Automation and AI
Principles Interaction
Module 6: Value Chain, Lifecycle Activities and ITIL Management Practices
Introduction to ITIL Product and Service Lifecycle
Purpose of the ITIL Product and Service Lifecycle Management Activities
Value Chain
Management Practices
Module 7: Value streams
Key Concepts of Value Stream Mapping and Management
Purpose of Value Stream Mapping and Management
Module 8: Continual improvement
ITIL Continual Improvement Model
List the Steps of the ITIL Continual Improvement Model
Understand the Steps of the ITIL Continual Improvement Model
Describe Continual Improvement within the ITIL Value System and its Role in the Organisation
Module 9: Four Dimensions of Product and Service Management and AI
Introduction to the ITIL Four Dimensions of Product and Service Management
Internal Factors and External Factors
Introduction to AI
ITIL AI Governance
Module 10: ITIL and other Frameworks Integration
ITIL and DevOps
ITIL and PRINCE2
Offered In This Course:
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Video Content
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eLearning Materials
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Study Resources
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Completion Certificate
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Tutor Support
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Interactive Quizzes
Individual Training
Individual Training fosters personal growth, enhances professional skills, and builds confidence.
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Corporate Training
Corporate Training improves employee skills, increases productivity, and aligns teams with company objectives.
Learning Options
Discover a range of flexible learning options designed to meet your needs. Select the format that best supports your personal growth and goals.
Classroom Training
- Face-to-face sessions led by expert instructors, fostering interactive learning experiences and collaboration among delegates.
Online Instructor-Led Training
- Live virtual classes led by experienced trainers, offering real-time interaction and guidance for optimal learning outcomes.
Online Self-Paced Training
- Flexible learning at your own pace, with access to comprehensive course materials and resources available anytime, anywhere.
Onsite Training
- Customised courses delivered at your location, tailored to your specific needs and scheduling preferences.
ITIL® Version 5 Foundation Bridge Training Related Courses
ITIL® 4 Practitioner: Monitoring and Event Management Training Course
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ITIL® 4 Practitioner: Service Desk Training Course
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ITIL® 4 Practitioner: Incident Management Training Course
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ITIL® 4 Practitioner: IT Asset Management Training Course
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ITIL® 4 Practitioner: Release Management Training Course
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Build your future with Oakwood International
We empower you with the skills, knowledge, and confidence to excel in your career. Join us and take the first step towards realising your professional goals.
Frequently Asked Questions
Q. What is the ITIL® (Version 5) Foundation Bridge Course?
The ITIL® (Version 5) Foundation Bridge Course enables ITIL® 4 Foundation certified professionals to upgrade to ITIL® (Version 5) by focusing on structural updates, governance refinements, and expanded lifecycle integration.
Q. Who should take the ITIL® (Version 5) Foundation Bridge Training?
Who should take the ITIL® (Version 5) Foundation Bridge Training?
Q. Do I need ITIL® 4 Foundation to attend this course?
Yes. A valid ITIL® 4 Foundation Certification is mandatory to attend the ITIL® (Version 5) Foundation Bridge Training and sit the examination.
Q. How is the ITIL® (Version 5) Foundation Bridge Course different from the full Foundation course?
The ITIL® (Version 5) Foundation Bridge Course focuses only on the differences between ITIL® 4 and ITIL® (Version 5) and is delivered in a condensed one-day format. It does not revisit foundational ITIL concepts.
Q. What topics are covered in the ITIL® (Version 5) Foundation Bridge Training?
The course covers governance enhancements, lifecycle integration, value system refinements, AI governance concepts, value streams, and exam-focused revision.
Q. How long is the ITIL® (Version 5) Foundation Bridge Course?
The course is delivered 1-Day through instructor-led training designed for rapid knowledge transition and exam readiness.
Q. What career benefits does this certification provide?
Upgrading to ITIL® (Version 5) demonstrates current service management expertise, supporting advancement into leadership, digital transformation, and governance roles.
Q. Does the course cover Artificial Intelligence and automation?
Yes, the ITIL® (Version 5) Foundation Bridge Course introduces ITIL AI governance and explains how automation and intelligent technologies integrate within modern service ecosystems.
Q. What happens after completing the ITIL® (Version 5) Foundation Bridge?
Delegates can progress to advanced ITIL® (Version 5) modules such as Product, Service, Experience, Strategy, Transformation, and Managing Professional pathways.
Q. How does the ITIL® (Version 5) Foundation Bridge support exam readiness?
The training includes focused exam-aligned discussions, scenario-based clarification, and structured revision sessions. This ensures delegates consolidate their understanding of Version 5 updates and approach the Foundation Bridge examination with confidence and clarity.
